There are a few reasons why your payout may be delayed:
- Bank Processing Times:
- Bank and payment processors take varying amounts of time to credit funds.
- Some transfers (like ACH) take 3-5 business days, but due to bank verification processes, first-time payments may take 7-10 working days.
- Payment Processing Cycle: Flirtback processes payments twice a month:
- 1st – 15th of the month
- 16th – last day of the month
- Payments are sent out within 7 business days after the cycle ends.
- First-Time Payments May Take Longer
- Some banks require additional verification for new payment recipients, which can cause delays.
- Bank Holidays or Weekends
- If your payout falls on a bank holiday or weekend, processing may be delayed until the next business day.
- Incorrect Payout Details: Ensure your bank details or wallet address are correct in the Payout Settings.
- Minimum Threshold + Processing Fees Not Met (Important)
- Your balance must cover the minimum earnings (50€) plus the payout method’s processing fee.
- More details can be found here: https://knowledge.flirtback.com/content-creators-en/payout/what-payment-methods-are-available.
- If you reach 50€ but don’t have the processing fee, the payout won’t be sent this cycle. It will roll over to the next once the total meets 50€ + fee.
Example: If your method's fee is 5€, like ACH, you need at least 55€ or more available for the payout to process.
If you still haven't received your payout after the processing time, contact our Support Team or at hello@flirtback.com for assistance.