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Flirtback Knowledge Base
Why Am I Not Receiving Real-Time Emails?
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Why Am I Not Receiving Real-Time Emails?

If you're not receiving real-time emails from Flirtback, please check your spam or junk folder first. Flirtback sends an initial email 3 minutes after a new message or connection, followed by another email after 12 hours. To ensure you don't miss any emails, add hello@flirtback.com to your email whitelist.

Follow the steps below for your specific email provider:

How to Whitelist Flirtback Emails

On iPhone (Mail App):

  1. Open the email from Flirtback.
  2. Tap the sender's name or email address at the top.
  3. Select "Add to Contacts" or "Create New Contact".
  4. Tap "Done" to save.

Note: The exact wording may vary depending on your iOS version.

On Android (Gmail App):

  1. Open the email from Flirtback.
  2. Tap the three vertical dots in the upper right corner of the email.
  3. Select "Add to Contacts".

Note: Steps may vary slightly depending on your device and app version.

On Gmail (Web):

  1. Log in to Gmail.
  2. Open the email from Flirtback.
  3. Click the three vertical dots next to the reply button.
  4. Select "Add hello@flirtback.com to Contacts list.”

Reference: Right Inbox - Whitelisting Emails in Gmail.

On Apple Mail (Mac):

  1. Open the email from Flirtback.
  2. Click on the sender's email address.
  3. Choose "Add to Contacts" or "Add to VIPs".

Reference: Campaign Monitor - Whitelisting in Apple Mail

On Yahoo Mail:

  1. Open the email from Flirtback.
  2. Click on the sender's name or email address.
  3. Select "Add to Contacts".
  4. Click "Save".

Reference: Clean Email - Whitelisting in Yahoo Mail

On Outlook.com (Web):

  1. Log in to Outlook.com.
  2. Click on the gear icon in the top right corner and select "View all Outlook settings.”
  3. Navigate to "Mail"> "Junk email".
  4. Under "Safe senders and domains", click "Add".
  5. Enter hello@flirtback.com and click "Save.”

Reference: Clean Email - Whitelisting in Outlook

By following these updated steps, you can ensure that Flirtback emails are delivered directly to your inbox without delays.

If you continue to experience issues, please get in touch with our support team for further assistance.