Why Is My ID Verification Still Pending After Submission?

Identity verification is crucial to ensuring our platform's safety, authenticity, and compliance. Delays may occur if certain requirements are not met.

To avoid this, make sure:

1. Your ID documents are original and valid: Ensure that the documents you upload are government-issued, unaltered, and not expired. Blurry or incomplete images can also cause delays.
2. The selfie matches your ID: When taking it, ensure it clearly shows your face and matches the person in the ID. Poor lighting, angles, or unclear images may require additional verification.
3. Your content features you as the verified person: All submitted content should showcase you as verified in the ID to maintain authenticity and prevent misuse.

By adhering to these guidelines, you can expedite the verification process. If you have any questions or encounter any issues, please contact us via Support Chat or at hello@flirtback.com. 💌